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For Our Residents

Emergency and Routine Maintenance

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Emergencies
MVC always has someone on call to attend to your emergency maintenance needs 24 hours a day/ 7 days a week. An emergency is defined as no heat, no water, no power, plumbing problems, leaks or flood. Any repair or situation not of this nature is considered routine and will be attended to during business hours.

In the event of an emergency, call:

Boston Area and Vacation RentalsProvidence Area
617.566.8515401.272.5580


If you smell smoke or suspect a fire, leave the apartment immediately and call 911. If you are concerned for your personal safety, call 911 immediately.

Routine Maintenance
Routine maintenance can be requested by filling out the form on this page or you can contact us by phone 5 days a week:

Massachusetts tenants:617. 566.8515
Rhode Island tenants:401. 272.5580


MVC makes every effort to respond to your maintenance needs in a timely and efficient manner, usually within forty-eight hours of the request. If you have any further concerns not addressed by the maintenance staff, please call the MVC office during business hours at 617.267.0006.
Work Order Request Form